Dear Valued Customer,

There will be a planned maintenance at our Data Center on:

Starts: April 29th, 2010, 00:15AM (GMT +8)
Ends: April 29th, 2010, 02:15AM (GMT +8)

Please be informed that this planned maintenance would cause intermittent connectivity and latency during the period.

How to know your server is in these range of IP address, 202.75.39.xx or 202.75.43.xx?

To ping in Windows (OS)

01. Go to 'Start' --> 'Run' --> then type in 'cmd' (without quotes)
02. At the command prompt, type in 'ping mail.domain.com' or 'ping domain.com'(without quotes)
03. Copy the ping statistics and paste it in a new mail

To ping in MAC (OS)

01. Double-click on the Hard Drive icon > Applications folder > Utilities folder > Network Utility program
02. Select the Ping tab and enter the hostname, where hostname can be a domain name, a machine name or an IP address. In your case please enter the name 'mail.domain.com' or 'domain.com'
03. Press Enter.

We apologize in advance for the troubles and inconveniences that may be caused.

If you need further information and clarification on the maintenance or if you experience difficulties after the maintenance period, please contact us via email at support@webserver.com.my or call our extended hour number +603 2031 2813

Thank you.

Yours sincerely,

Customer Care Division