Dear Valued Customer,

We wish to inform that, there will be a server relocation involving the web servers with the IP 202.75.52.171 and 202.75.52.37 on the following date/time:-

Date: 31st Dec 2009
Time: 4:30pm

Should your domain name is not using our DNS, kindly update the IP as below in order to avoid any service interuptions.

(1)
Old IP:
202.75.52.171

New IP:
124.150.140.171

(2)
Old IP:
202.75.52.37

New IP:
124.150.140.137

This process would take approximately one hour of downtime and we hope that you would be enjoying our better network shortly.

To identify your current web server IP, please perform a ping in your desktop / notebook with the guidelines below:-

To ping in Windows (OS)
01. Go to 'Start' --> 'Run' --> then type in 'cmd' (without quotes)
02. At the command prompt, type in 'ping www.yourdomain.com' (without quotes)
03. Press Enter

To ping in MAC (OS)
01. Double-click on the Hard Drive icon > Applications folder > Utilities folder > Network Utility program
02. Select the Ping tab and enter the hostname, where hostname can be a domain name, a machine name or an IP address. In your case please enter the name 'www.yourdomain.com' (without quotes)
03. Press Enter

We are very sorry for such a short notice and we apologize for any inconvenience caused.

Please do not hesitate to contact us at 603 - 2032 2263 or email us at support@webserver.com.my if you require further assistance.

Thank you.

Yours sincerely,
Customer Care Division